Modification History
Release 1
This is the first release of this unit.
This unit replaces and is equivalent to TDMML307B Establish and maintain a harmonious workplace environment.
Unit Descriptor
This unit involves the skills and knowledge required to apply leadership and team working skills.
Application of the Unit
This unit has application for a Watchkeeper Deck and Master < 500 GT.
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the required performance needed to demonstrate achievement of the element. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
1 |
Allocate duties |
1.1 |
Workload is scheduled effectively to facilitate vessel operational efficiency |
1.2 |
Duties, rosters and responsibilities are assessed against and matched to crew capabilities and according to legislative and organisational requirements |
||
1.3 |
Crew are allocated workload priority and performance expectations are communicated clearly |
||
1.4 |
Workload of crew is continuously assessed according to agreed objectives and timelines |
||
1.5 |
Performance of crew and individuals is systemically monitored against defined measurable performance criteria to ensure satisfactory completion of assigned workloads |
||
1.6 |
Performance above expectations is identified and reinforced through recognition and continuous feedback |
||
1.7 |
Performance below expectations is identified and development plan for improved performance is negotiated, agreed on and documented according to organisational requirements |
||
1.8 |
Potential and current issues and problems arising within the crew and/or individuals are identified and acted on according to organisational and legislative requirements |
||
2 |
Provide learning and development activities |
2.1 |
Action plan to meet individual and group learning and development needs is prepared |
2.2 |
Individuals are supported to identify their specific learning and development needs |
||
2.3 |
Crew members are encouraged and supported to take advantage of learning and development opportunities according to their needs and organisational requirements |
||
2.4 |
On-the-job learning opportunities are provided according to individual needs and to the required standard |
||
2.5 |
Crew members are encouraged and supported in applying new skills and knowledge in the workplace |
||
3 |
Communicate effectively with crew and stakeholders |
3.1 |
Interpersonal skills and communication techniques are used to facilitate open communication within crew, ensure understanding and encourage accurate exchange of information |
3.2 |
Meetings and briefings are conducted to maintain understanding and support with crew and stakeholders |
||
3.3 |
Barriers to effective cross-cultural communication are identified and addressed to maintain effective relationships |
||
3.4 |
Positive involvement and contributions are encouraged from all crew members |
||
3.5 |
Communications are clear and accurate to ensure that information can be easily understood and acted upon |
||
3.6 |
Strategies for resolving differences are used to negotiate issues and problems |
||
3.7 |
Communication is used to develop and maintain positive relationships, mutual trust and confidence |
||
4 |
Provide leadership within the crew |
4.1 |
Crew members are provided with the support, leadership and advice necessary to perform work safely and effectively |
4.2 |
Assistance is provided to crew members to accomplish teamwork and achieve organisational goals |
||
4.3 |
Conflict situations in crew are identified and conflict resolution strategies applied |
||
4.4 |
Leadership and guidance strategies are varied to meet changing priorities and situations, taking into account the differing needs and skills of individuals and the requirements of the tasks |
||
5 |
Make effective decisions |
5.1 |
Information is gathered and analysed to generate a range of options |
5.2 |
Decisions made are the most effective for the situation based on sufficient, valid and reliable information |
||
5.3 |
Decisions made are consistent with personal and professional values, ethics and regulatory obligations |
||
5.4 |
Consultative and participative decision making is used in implementing and reviewing the work of the crew and the distribution of responsibilities |
||
5.5 |
Needs and expectations of crew and the organisation are taken into account through decision making |
||
5.6 |
Decision making is undertaken according to risk management plans and within appropriate timeframes |
||
5.7 |
Effectiveness of decisions is evaluated to improve future decision making |
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit. |
Required Skills: |
|
|
|
|
|
Required Knowledge: |
|
|
|
|
|
|
|
|
Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, the required skills and knowledge, the range statement and the Assessment Guidelines for the Training Package. |
|
Critical aspects for assessment and evidence required to demonstrate competency in this unit |
The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements, Performance Criteria, Required Skills, Required Knowledge and include:
|
Context of and specific resources for assessment |
Performance is demonstrated consistently over time and in a suitable range of contexts. Resources for assessment include access to:
In both real and simulated environments, access is required to:
|
Method of assessment |
Practical assessment must occur in an:
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate to this unit:
|
Guidance information for assessment |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended. In all cases where practical assessment is used it should be combined with targeted questioning to assess Required Knowledge. Assessment processes and techniques must be appropriate to the language and literacy requirements of the work being performed and the capacity of the candidate. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. |
|
Performance expectations may include: |
|
Development plan may include: |
|
Potential and current issues and problems may include: |
|
Learning and development opportunities may include: |
|
Interpersonal skills and communication techniques may include: |
|
Stakeholders may include: |
|
Barriers to effective cross-cultural communication may include: |
|
Teamwork may include: |
|
Organisational goals may include: |
|
Leadership and guidance strategies may include: |
|
Unit Sector(s)
Not applicable.
Competency Field
Teamwork